Responsible Gaming

At Unibet Responsible Gaming — Keep it fun, keep it in control

Betting is entertainment, not a burden. Unibet believes every player deserves to enjoy gaming in a safe, happy, and controlled environment. Our responsible gaming tools and guidelines put that control in your hands.

18+ Age Restriction
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5+ Protection Tools
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1 What Is Responsible Gaming?

Responsible gaming means treating betting or gaming purely as a form of entertainment — not as a source of income or an escape from problems. Unibet's responsible gaming programme is built on three pillars: awareness, control, and support.

We believe every player knows where their limits lie. But sometimes help is needed before those limits are crossed. Unibet is committed to being there for you in those moments.

Core principles of responsible gaming: Set a budget and stick to it. Do not chase losses with bigger bets. Set a time limit for your sessions. Keep time for family and friends.

Keep in Mind: Gambling or betting is never a guaranteed source of income. It is purely for entertainment — and that is exactly how it should be used.
2 Warning Signs of Problem Gaming

Problem gaming or gambling addiction often develops gradually and can be hard to recognize on your own. If you or someone you know shows any of the signs below, seek help right away:

  • Spending more on betting than your budget allows
  • Repeatedly placing larger bets to recover losses ("chasing losses")
  • Inability to stop playing or lack of willpower
  • Spending more time betting while cutting back on family or work commitments
  • Lying about betting or debts
  • Losing sleep or feeling stressed due to financial worries
  • Feeling restless or irritable when not betting
Warning: If any one of the above signs applies to you, contact Unibet support immediately. We are ready to help, free of charge.
3 Self-Assessment: Check for Yourself

Answer the following questions honestly. If you answer "yes" to 2 or more, consider seeking help:

Did you spend more on betting last month than the budget you set for yourself?
After a loss, have you ever bet more in an attempt to win your money back?
Have family members or friends expressed concern about your betting habits?
Are you unable to stop betting or gaming, even when you want to?
Is betting affecting your work or studies?
Have you ever borrowed money or dipped into savings to fund your betting?
Result: 0–1 "Yes" — Normal. 2–3 "Yes" — Be cautious and set limits. 4+ "Yes" — Seek help now.
4 Set Your Limits — On Your Terms

Unibet gives you full control over your own betting experience. The following limits can be set at any time from your account settings:

  • Deposit limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
  • Bet Limit: Set a cap on the maximum amount you can wager within a given period.
  • Loss limit: Set how much you can lose within a given period before betting is automatically stopped.
  • Session Limit: A session time limit controlling how long you can stay on the platform at a stretch.
  • Reality Check: A pop-up will appear at set intervals to remind you how long you have been playing.

Limits take effect immediately once set. To increase a limit, a 24-hour cooling-off period applies — this helps prevent impulsive decisions.

To change your limits, contact us via Live Chat or at [email protected].
5 Self-Exclusion

If you feel you need some distance from betting, use Unibet's self-exclusion feature. It's completely free and takes effect immediately.

  • Temporary Break: Temporarily suspend your account for anywhere between 1 day and 6 months.
  • Long-term self-exclusion: Keep yourself away from the platform for a period of 6 months to 5 years.
  • Permanent Closure: There is also an option to permanently close your account.

No promotional emails or notifications will be sent during your self-exclusion period. Use this time to focus on yourself, your family, and your mental well-being.

Important: While self-exclusion is active, please do not try to return to the platform by opening a new account. This measure exists for your own protection.
6 Protection for Minors

Unibet strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and identity must be confirmed later through the KYC process.

  • Use parental control software on devices accessible to children.
  • Never allow a child to access your Unibet account.
  • Log out and keep your password secure.
  • If you have concerns, report them to [email protected].
7 Help Center & Contact

You are not alone. Problem gambling is a recognised issue and help is available. Unibet's support team is trained in responsible gaming and provides assistance with complete confidentiality.

  • Live Chat: Click the chat icon at the bottom right of the platform (available 24/7)
  • Email: [email protected] (typically responds within 24–48 hours)
  • Emergency break: Log in and go to the "Responsible Gaming" section to take an immediate break
Keep in Mind: Asking for help takes courage. We're here for you — without judgment, just support.
Protection Tools

Unibet Responsible Gaming Tools

Use our dedicated tools to keep your betting experience safe and enjoyable.

Smart Budget Limits

Set daily, weekly, or monthly deposit and betting limits. Once configured, these limits automatically keep you protected — no room for overspending.

Session Timer & Reminders

Get a reality check reminder every 30, 60, or 90 minutes. Keeping track of how long you have been playing makes it easier to stay in control.

Cooling-Off Period

Need to clear your head? Take a break anywhere from 24 hours to 6 weeks. During this time, your account will be locked and you won't receive any notifications.

Self-Exclusion Program

Choose a long-term self-exclusion period ranging from 6 months to 5 years. During this time, access to the platform will not be possible under any circumstances — fully supporting your firm decision.

Betting History & Analysis

View your full betting history, spending patterns, and win/loss data all in one place. Transparency helps you make better decisions.

24/7 Expert Support

Our support team is trained in responsible gaming and always ready to help. Chat with us live in complete confidence — no judgment, just support.

Warning Signs

When Do You Know You Need Help?

If you notice these signs, take action without delay. Acknowledging the problem is the first step toward solving it.

01
Chasing losses: Betting more after a loss to try to win it back — this is the most dangerous habit of all.
02
Confidentiality: Hiding or lying to family or friends about your betting activity.
03
Financial difficulties: Using money meant for bills, rent, or food to place bets.
04
Emotional Dependency: Using betting to cope with sadness, loneliness, or stress.
05
Relationship Breakdown: Betting causing strain in relationships with family or loved ones.
Healthy Gaming Habits

Traits of a Responsible Player

Following these habits keeps betting enjoyable at all times — without affecting other areas of your life.

Set Your Budget in Advance

At the start of each month, decide how much BDT you're willing to spend on betting. Stick to that amount — even if a win seems likely.

Set a Time Limit

Decide in advance how long you will bet each day. When that time is up, log out — and wait until the next day.

Accept Your Losses

Losses are part of betting. Instead of chasing them, step away and come back another day — always stay within your budget.

Getting Started

4 Simple Steps to Start Playing Responsibly

Build a responsible gaming culture at Unibet — in just a few simple steps.

1
Create an Account

Register at Unibet. Enter accurate information to ensure a smooth KYC verification and to keep your protection tools working properly.

2
Set Your Limits

Set your deposit, bet, and session limits on your very first login. This is your first layer of protection.

3
Review Regularly

Check your betting history once a week. Understand your spending patterns and tighten your limits further if needed.

4
Take a Break When You Need One

Whenever you feel you need a break, activate a cooling-off period or self-exclusion right away. It is not a sign of weakness — it is a sign of good judgment.

FAQs

Responsible Gaming FAQs

Yes. All of Unibet's responsible gaming tools — deposit limits, bet limits, session timers, cooling-off periods, and self-exclusion — are completely free to use, with no charges or conditions attached.

Yes, you can still withdraw any remaining balance in your account during self-exclusion. Contact our support team and they will guide you through the process.

Lowering a limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period, which protects you from making decisions in the heat of the moment.

Change your password immediately and enable two-factor authentication (2FA). If a minor has accessed your account, contact [email protected] right away — we will take prompt action.

No. Once your self-exclusion period ends, your account does not reactivate automatically. You will need to proactively contact the support team to reactivate your account and complete a "cooling-off" verification process.

Absolutely. Gaming addiction is a recognized mental health condition, and effective treatment is available. Many people have successfully overcome it through counseling, support groups, and professional therapy. The first step is reaching out for help.
Safe Start

Play Responsibly, Enjoy the Experience

Betting at Unibet is about more than just winning — it is a safe, entertaining experience. Activate your responsible gaming tools today.

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